Refund and Returns Policy

Last Updated: 14 February 2026

1. Return Policy

• Return request must be raised within 3–4 working days after receiving the order.
• Returns are accepted only if:
  • The product is damaged or defective
  • The wrong product was delivered
• The item must be unused and in original packaging.
• Products damaged due to misuse, improper installation, incorrect wiring, or voltage issues are not eligible for return.

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2. Shipping Policy

• Orders are delivered within 3–4 working days from dispatch.
• Delivery timelines may vary depending on location.

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3. Refund Policy

• Once the returned product is received and inspected, the refund will be credited within 3–4 working days.
• The refunded amount will be credited to the original payment mode.
• Shipping charges (if any) are non-refundable.

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4. Contact Details

Business Name: IOT Electronics
📞 Mobile No: 6352864032
📧 Email ID: support@iotshopx.com