Last Updated: 14 February 2026
1. Return Policy
- Return request must be raised within 3–4 working days after receiving the order.
- Returns are accepted only if:
- The product is damaged or defective
- The wrong product was delivered
- The item must be unused and in original packaging.
- Products damaged due to misuse, improper installation, incorrect wiring, or voltage issues are not eligible for return.
2. Shipping Policy
- Orders are delivered within 3–4 working days from dispatch.
- Delivery timelines may vary depending on location.
3. Refund Policy
- Once the returned product is received and inspected, the refund will be credited within 3–4 working days.
- The refunded amount will be credited to the original payment mode.
- Shipping charges (if any) are non-refundable.
4. Contact Details
Business Name: IOT Electronics
📞 Mobile No: 6352864032
📧 Email ID: support@iotshopx.com
